- COLLECTION OF PERSONAL INFORMATION
- Information that you provide
When you choose to interact with WCI through the Website, you will be invited to submit certain personal information, which WCI collects in order for WCI to directly connect with you, provide you with resources and services, and which may be used to determine marketing strategies and advertising. The information will vary but may include name, address, phone number, birth date, billing and delivery information, email address, credit card information and other demographic information. The service that you seek will determine the personal information collected.
- Information that WCI collects
When you visit the Website, WCI may collect certain information automatically from your device like pixel-tags, cookies, and other tracking tools that will recognize data which may include your IP address, device type, unique device identification numbers, browser-type, and other technical information. WCI may also collect information about how your device has interacted with our Website which helps WCI analyze users’ practices and preferences.
- How WCI uses collected information
WCI may collect and use users’ personal identification information for the following purposes: (i) to improve customer service by using user information to respond to customer service requests and support needs more efficiently, (ii) to personalize user experiences by using information in the aggregate to understand how WCI users as a group use the services and resources provided on our Website, and (iii) to send period emails by using user email addresses, provided by users, to send information and updates pertaining to orders, and to respond to inquiries, questions or other requests.
- AUTHORIZATION TO CONTACT
By visiting the Website or providing your contact information to WCI, you agree that this action constitutes a purchase, inquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or mobile number may be listed with the Federal Do-Not-Call Registry or your State Do-Not-Call list, you are providing your express written consent to receive future information (including telemarketing) about products and services from WCI, and you hereby agree and consent to our contacting you using the information you have provided and will provide to WCI. This means WCI may contact you by e-mail, phone and/or mobile number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e., video, etc.). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any services from WCI.
- USER-GENERATED CONTENT
The Website includes features such as message boards, blogs, social networks and comment boards that facilitate the submission and publication by its users of content such as comments, questions, ideas, suggestions, photos, videos and links (“User-Generated Content”). In addition to the other policies contained herein, the following policies apply to User-Generated Content:
- Content Policy
User-Generated Content that WCI determines, in its sole discretion, to be offensive, inappropriate or not otherwise keeping with the spirit of the Website, such as spam, advertising, off-topic content, content containing vulgar or offensive language, and content that may violate the rights of others may be removed. We also reserve the right to block users for violation of WCI policies.
- Use Authorization
By submitting or uploading User-Generated Content on our Website, you are authorizing WCI to use, publish, and otherwise reproduce, modify and distribute such User-Generated Content with or without the User’s name or the name of your minor children in perpetuity, worldwide in any and all WCI-related media for any lawful purpose. Such use may include, without limitation, information, education, promotion or advertising of WCI or its products or services via the internet, web sites, mobile apps, and social media. Users are not authorized to upload or post any photos or videos of individuals other than the user without the permission of such other individuals (or their parent’s or legal guardian’s permission if a minor). By submitting any User-Generated Content, you represent and warrant that you own such User-Generated Content and that its submission to and publication on the Website will not violate any rights of third parties or otherwise violate applicable law.
- Treatment of User-Generated Content
All User-Generated Content will be treated as non-confidential and non-proprietary. Any submitted User-Generated Content becomes the property of WCI without compensation to the user. WCI may reproduce such User-Generated Content freely and for any purpose. Without limiting the generality of the foregoing, WCI may use any ideas, artwork, inventions, developments, or concepts embodied or contained in any User-Generated Content.
- LINKING TO OTHER SITES
From time to time we will provide links to other websites, not owned or controlled by WCI. We do this because we think this information might be of interest or use to you or where, as a user, we can provide you with value-added services. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to a non-WCI website does not constitute or imply endorsement by WCI. Additionally, we cannot guarantee the quality or accuracy of information presented on non-WCI websites. We encourage you to review the privacy practices of any website you visit.
- WITH WHOM WCI MAY SHARE INFORMATION
WCI does not share or sell personal information about users with unaffiliated third parties. We may share personal information with the following entities:
- Contracted service providers (for example, printing and mailing companies, marketing and/or advertising service providers, data processing services, IT providers, payment processors, and other entities who are contracted to provide services or at WCI’s direction);
- Affiliated third parties (parties that WCI is affiliated with to provide services and resources);
- Government agencies, other regulatory bodies and law enforcement officials as required by law; or
- Other third-parties, with your consent.
Our service providers and affiliated third parties are obligated to keep the personal information we share with them confidential and use it only to provide services specified by WCI. If WCI’s service providers or other affiliated third parties do not comply with WCI’s policies, the relationship may be subject to termination. If you feel you have received unsolicited emails promoting WCI or the Website, please email our Customer Service at [email protected].
- LIMITATION OF LIABILITY
- KEEPING PERSONAL INFORMATION SECURE
WCI uses appropriate technical and organizational measures to protect the personal information that we collect and process through the Website. The measures WCI uses are designed to provide a level of security appropriate to the risk of processing your personal information. Where WCI shares data with third parties pursuant to contracts with those parties. The security of your personal information provided to such third parties is the responsibility of such third-parties. WCI cannot guarantee that such data will be kept secure by such third parties and you are encouraged to consult the data security policies of those third-parties.
- DATA RETENTION
WCI retains personal information collected from you when there is an ongoing legitimate business need to do so (for example, to provide you with a service you have requested, WCI marketing strategies, etc.). When WCI has no ongoing legitimate business need to possess your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then WCI will securely store your personal information and isolate it from any further processing until deletion is possible.
WCI tracks users over time and across third party websites (such as Google and Facebook) to provide targeted advertising. WCI does not provide to third parties (other than specified herein) and third parties cannot collect any personal information from WCIs Website.
- YOUR DATA PROTECTION RIGHTS
You have the following data protection rights:
- You have the right to opt-out of marketing communications WCI or affiliated third parties send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the e-mails WCI or affiliated third parties send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Customer Support.
- If WCI has collected and possesses your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any collection or use prior to your withdrawal, nor will it affect your personal information used in reliance on lawful grounds other than consent.
- You have the right to opt-out from receiving text alerts that you previously opted in to receive. You can unsubscribe from delivery of text alerts by following the instructions in any such text message.
WCI will respond to all requests received from users wishing to exercise their data protection rights in accordance with applicable data protection laws.
- APPROPRIATENESS OF CONTENT
Although this Website and its links may offer general information, this Service does not solicit or accept information from any person younger than 18 years of age. This Website is not intended to attract children under the age of 18.
- CONTACT WCI